London Borough of Croydon

Changes to the vehicle tax disc

From 1 October 2014, the paper tax disc will no longer need to be displayed on a vehicle. For further information please visit: www.gov.uk/government/news/vehicle-tax-changes

If anyone wants to check whether or not a car is taxed it can be done via the following link:www.gov.uk/check-vehicle-tax

The abandoned vehicle section cannot deal with cars that are taxed, by law they cannot be considered abandoned unless they are for example, burnt out.

Please use the link above to check the tax status before reporting.

Procedures

All vehicles that are considered to be abandoned are dealt with using the Refuse Disposal (Amenity) Act 1978 and the Clean Neighbourhood and Environment Act 2005 which contain relevant legislation which is used to remove abandoned vehicles from both public highway and private land.

The complete process take 3 – 4 weeks to complete and remove the vehicles.

First visit

  • Enforcement officer visits the vehicle to confirm that in their opinion the vehicle has been abandoned.
  • Photographs and a site visit report are made during this visit.
  • If the vehicle is suspected as being abandoned, the officer will affix a self adhesive seven day notice on the vehicle.
  • If the vehicle is a wreck or is a clear health and safety risk to everybody then the visiting officer can immediately order the vehicle to be removed for disposal.

Second visit

  • If the vehicle has not moved within the period of the seven day notice, and no response has been received for the letter of enquiry, then the vehicle will be marked for collection and subsequent disposal by the council's authorised contractor after this date.
  • Report it
  • New: Download our free 'My Croydon' reporting app from the Google play store for Android smartphones or Apple iTunes store for iPhones.
  • You can also report an abandoned vehicle via My Account - registering for My Account will allow you to see all of your reporting information, and dealings with the council in one place.
  • We aim to resolve reported issues within 20- 3 weeks. In some instances, it may take longer to resolve; for example if it is on private land and access is required.

Untaxed vehicles

Croydon Council no longer enforces legislation related to untaxed vehicles.

Untaxed vehicles can be reported:

Lost and stolen

  • Before any vehicle is sent for disposal or sold, all abandoned vehicles are checked with the police to ensure that they are not lost or stolen.

I want to surrender a vehicle

Provided you are a resident of the borough, you may contact the nuisance vehicle section to report the fact that you want to surrender your vehicle to the council. Any request to have the vehicle collected by Croydon Council will have to be made in writing and the V5C document associated with the vehicle being surrendered must be enclosed with your letter. You must provide a contact number so that the council can contact you if they require further information. A discretionary fee of £50 applies to this service.

Alternatively you can arrange to have your car scrapped at a licensed scrap dealer. Some scrap dealers will also be able to arrange collection of your vehicle. Please ensure you complete the relevant part of the v5 log book document and send to the DVLA.

Abandoned vehicles on private land

For vehicles that have been abandoned on private land of any description (including private estates, housing land, car parks, driveways etc.)

The Council offers a service for £99 per vehicle where we will: investigate ownership, serve appropriate notices and - if no owner can be traced - we then remove the vehicle at no further charge.

Customers must send a cheque (or payment may be made by credit card) with covering letter giving permission for the Council to act, to:

AVS - Neighbourhood Safety Team
1st Floor
Public Realm Office
Stubbs Mead
Factory Lane
Croydon
CR0 3RL

The procedure for the removal of any vehicle on private land is the same as stated above. In cases where the vehicle has a last known owner who reclaims the vehicle, the landlord is to assume full responsibility for the removal of the abandoned or nuisance vehicle as the council does not have the appropriate powers to resolve such situations.

Contacts

Abandoned Vehicle Section

Telephone: 
020 8726 7100
Address Line:

AVS - Neighbourhood Safety Team

1st Floor, Public Realm Office

Stubbs Mead

Factory Lane

Croydon

CR0 3RL

SMS "PARKING" + details to 60660

Sending a text message to this service will cost 10p per text plus your standard network rate.