London Borough of Croydon

How to report potholes and road damage

You can use the links below, to report the relevant issues. 

We aim to resolve reported issues within 10 working days. In some instances, it may take longer to resolve.
 

  • Report a problem with street furniture - street furniture includes: traffic barriers, benches, bollards, post boxes, phone boxes, traffic lights, road signs, bus stops, grit bins, tram stops, taxi stands, public lavatories, fountains, watering troughs, memorials and litter bins. 

We aim to resolve reported street furniture issues within 5 working days. In some instances, it may take longer to resolve.

Street lighting problems

Road and pavement problems on red routes (managed by TfL) 

  • Report a problem on a red route - such as road works, road defect, obstruction, dumped rubbish, parking, traffic lights, street lighting, street signs, street furniture, abandoned vehicles.

Please also see our Road and pavement responsibilities page.

Contacts

Highways maintenance

Telephone: 
020 8726 7100
SMS: 
Text "ENV" to 60660
Fax: 
020 8763 1649
Address Line:

Floor 6, Zone C

Bernard Weatherill House

8 Mint Walk,

Croydon CR0 1EA