London Borough of Croydon

Thank you for your message

Thank you for contacting us

We usually aim to respond to all messages within five working days, though it may currently take longer due to high demand caused by coronavirus.

Council tax

If your enquiry was about council tax, current response times could be up to 20 days.

Rubbish and recycling bin collections

Due to coronavirus, rubbish and recycling collections are taking place with a reduced workforce, with food and rubbish prioritised.

Your collection may be later than usual. If your collection is missed, leave your bins at your normal collection point. We will try to return, but you may have to wait until your next scheduled collection. Thank you for your patience.