Person-centred fire risk assessment and Personal Emergency Evacuation Plans

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Request a PCFRA or PEEP assessment

We welcome referrals from:

  • council tenants
  • residents living in sheltered accommodation.
  • residents in extra care housing
  • residents in qualifying temporary accommodation.
  • leaseholders living in eligible council managed blocks.

Eligibility

You may be eligible for an assessment if you have difficulties that could affect your ability to identify, respond to or escape from a fire.

Examples include:

Mobility and physical health

•    Reduced mobility.
•    Frailty or a history of falls.
•    Temporary injuries.
•    Pregnancy.
•    Being bed-bound or chair-bound.
•    Visual impairment or blindness.

Sensory, cognitive or mental health needs

•    Hearing impairments.
•    Dementia.
•    Learning disabilities.
•    Cognitive impairments.
•    Mental health conditions such as anxiety, depression or PTSD.

Fire safety concerns within the home

•    Hoarding or blocked escape routes.
•    Unsafe smoking practices.
•    Use of oxygen equipment.
•    Unsafe cooking practices.
•    Charging of e-bikes, e-scooters or mobility scooters indoors.
•    Previous fire incidents or near misses.

This list is not exhaustive. If you have concerns about your fire safety, we encourage you to contact us.
 

Request a PCFRA or PEEP assessment

If you believe you or a member of your household may need additional support during a fire emergency, contact our Tenancy sustainment team and tell us about your circumstances.

we will arrange an assessment with you and discus circumstances that could affect your fire safety and, where necessary, develop a Personal Emergency Evacuation Plan with you.

PCFRAs and PEEPs assessments are normally reviewed every year.

Contact us

Email: TenancySupportService@croydon.gov.uk

Telephone: 0208 726- 600

Online: Contact your tenancy officer

If you need assistance, you can request and advocate or representative to speak to us on your behalf.


How we use your information

Information collected through a PCFRA or PEEP assessment is used to help keep you safe. Where appropriate, relevant details may be shared with:

  • Croydon Council Fire and Building Safety teams
  • Tenancy Management teams
  • The London Fire Brigade

Your information will be handled in accordance with data protection legislation and our privacy notice.