Resident involvement and scrutiny services & information
A summary of the resident involvement structure and the Neighbourhood voice different ways to get involved.
Service improvement groups (SIGs) enable a group of residents to look at a particular housing service area in detail.
Updates from the resident involvement team and dates for your diary.
The housing disability panel meets three times a year and provides tenants and leaseholders with a forum in which housing related disability issues can be raised.
Housing performance reports, benchmarking and survey results and information about the housing complaints panel.
A group of council tenants and leaseholders specifically recruited to review housing services on behalf of other residents and make recommendations as to how these can be improved.
Trained residents inspect the services their landlord or service provider delivers against the standards that are set for those services.
Join our database of residents and register to take part in a variety of involvement activities.
Updating and involving leaseholders.
Residents get together to make improvements in their local area. Find out about starting up a group in your block or estate.
The mystery shopping scheme enables Croydon residents to check housing services and report their findings.
The neighbourhood voice scheme enables residents to report to us each month on the neighbourhood services they receive, such as caretaking and grounds maintenance.
Open House is the four-monthly housing newsletter sent to all council tenants and council leaseholders.
The forum for the council's sheltered and special sheltered housing residents.
Housing question time - your opportunity to ask the decision makers about the housing issues that are important to you.
If you are a council tenant or leaseholder who is, or wants to be, involved in improving their community,our courses can help you.