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Resident involvement
The different ways residents can get involved and have their say about housing services.
Welcome to resident involvement
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If you are a Croydon Council tenant, leaseholder or live on a council estate, resident involvement helps us to understand what you think about the housing services you receive from us.
Listening to and acting on what you tell us about your homes, neighbourhoods and housing services provides us with valuable insights, helping us to make things better where you live.
How you can help
Getting involved is not just about attending meetings, you can engage with us online, over the phone or by post. There are many ways you can make a difference, including:
- Estate walkabouts
- Mystery shopping
- Taking part in focus groups
- Doing a quick survey
We don't want anything to stop you from getting involved. That’s why we offer training, cover travel, childcare, and carer costs and ensure our venues and facilities are accessible to everyone. We can also provide British Sign Language interpreters or other support if needed.
Find out more
Read about the many activities you can take part in and how to register your interest.
You can also download our:
Contact us
Contact us if you want to find out more about more about resident involvement, or if you have an idea for activities that will help your neighbourhood.
Email: residentinvolvement@croydon.gov.uk
Phone: 0208 726 6000 ext. 44524
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Send feedback directly to the content team using our website feedback form
You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.