Get help if you live on the street

Overview

Support if you're homeless or at risk of being homeless

The council's homelessness service works with StreetLink to help rough sleepers.

Using StreetLink

Use StreetLink if you are a rough sleeper and want help, or to report any rough sleeper you're concerned about.  You don't have to be in Croydon to get help.

Phone

0300 500 0914

App

Download from the Apple App store or the Google Play store for Android.

Website

www.streetlink.org.uk

What you need to tell StreetLink

  1. If you are a rough sleeper, the precise location where you will be rough sleeping tonight.  This is so that the outreach support team can find you.
  2. If you are reporting someone; the precise location where you saw someone rough sleeping.
  3. When the person was seen sleeping rough at the location.
  4. Descriptive information about the person that will help them get found (gender, approximate age, what the person looks like, what they are wearing).

What happens after you report a rough sleeper

StreetLink will arrange for the rough sleeper to get access to local services and support.

Can can request an update on what action has been taken by the council, you should receive this within 10 working days.

StreetLink