London Borough of Croydon

In response to the Government's National Strategy for Carers and the anticipated changes to the law on carers' rights which came into force in April 2015, we developed the Croydon Carers Strategy 2011-16. Our aim is to help carers:

  • find services that they need easily
  • make more choices for themselves
  • have more control over their lives
  • improve their own health and well-being.

Who is a carer?

A carer is someone who looks after a family member, friend or neighbour who needs help because they are ill, frail or have a disability. A carer can be a child or an adult.

Many people who are caring for someone do not necessarily see themselves as carers. Carers are:

  • mothers
  • fathers
  • daughters
  • sons
  • young people
  • partners
  • husbands
  • wives
  • neighbours.

Being identified as a carer can be important in helping you get the right support you need to look after the person you care for.

Accessing a range of services

Carers Support Centre

The Carers Support Centre is a drop-in centre for carers in Croydon where a friendly, dedicated team is on hand to offer advice for those caring for a child or adult with an illness, disability or frailty.

If you are a carer, you may access a range of services for free in the community, this is whether it is information, advice, having a break from your caring role or simply to talk to someone about your issues. If you would like to find out more about carers services in the community, you can either visit the Carers Support Centre website or drop into the Carers Support Centre office, which is on George Street:

Carers Support Centre, 24 George Street, Croydon, CR0 1PB
Tel: 020 8649 9339, option 1

If you think you may need additional support services, you may request a carers assessment. An advisor from the Carers Support Centre will be able to advise you about this or alternatively you can contact us using the contact details below.

To check eligibility and apply for carers allowance visit the Carers Allowance section of the GOV.UK website.

Self-care and emergency services information for you and your family

The Essential Services Guide provides self-care information and emergency contact details for you and your family if you're in need of support. The majority of these services are available throughout the year. The guide can be downloaded below.

CarePlace directory

Online advice and support for carers. You can access CarePlace, a directory of advice and information.


Social services for adults

020 8726 6500
020 8760 5797
Address Line:

Bernard Weatherill House

8 Mint Walk



Welfare benefits hotline

Freephone 0800 731 5920


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