Extreme weather conditions

During severe hot weather, remember to regularly check the weather and local news reports for updates and any possible service disruptions.

It’s important to protect yourself and others in periods of hot weather. Heat and prolonged exposure to the sun can pose health risks for some people, especially those with underlying health conditions.

Vulnerable people

Keep an eye on those you know who may be at risk this summer. If you’re able, ask if your friends, family or neighbours need any support.

During extremely hot weather, our teams are out supporting people who are sleeping on the streets. If you're concerned about a rough sleeper, you can report their location to StreetLink; the local response service, Croydon Reach, will get them appropriate help and support.

Find out more about the support we offer when severe weather emergency protocols (SWEP) are issued.

Schools

Schools may close if it becomes very hot. You can see if your child’s school is closed on the OpenCheck website.

You can also check your school's social media accounts or contact the school directly.

Waste and recycling collection days

We will keep to scheduled collections where it is safe to do so during very hot weather.

If your bin has not been collected, leave it out and it will be picked up as soon as it is safe to do so, or you can report a rubbish collection problem.

General safety

Outdoors

If you are going outside or travelling, try to avoid the peak hours of the day where UV rays are strongest. This is usually between 11am and 3pm.

Apply sunscreen and keep to shady areas where possible. Drink lots of fluids and take water with you. Wear loose clothing, a hat, and UV-protective sunglasses.

Avoid extreme physical exertion. If you can’t avoid strenuous outdoor activity, such as sport, DIY or gardening, keep it for cooler parts of the day, for example, in the early morning or evening.

Never leave anyone in a closed, parked vehicle, especially infants, young children, vulnerable adults, or animals.

Signs of heat-related harm

If you feel dizzy, weak or have intense thirst and a headache, move to a cool place as soon as possible. Drink some water or diluted fruit juice to rehydrate. Avoid excess alcohol.

Most people should start to recover within 30 minutes and if not, you should seek medical help. Call 111 if you feel unusual symptoms, or if symptoms persist.

Call 999 if a person develops any signs of heatstroke as this is a medical emergency.

Bonfires

Please do not have bonfires on extremely hot and dry days as this can cause large uncontrollable fires.

Pets

Make sure your pets are kept cool and hydrated.

Further information

More advice and information on keeping safe in the summer sun can be found on the NHS webpages.

For the latest weather advice and forecast please visit the Met office website.