London Borough of Croydon

The My Croydon app is a faster way to report issues to us using your smartphone.

It's free and easy to download the app from the:

How to report

Reporting issues using the My Croydon app is as simple as 1, 2, 3!

1. Provide us with the details
2. Take a picture of the incident to tell us where it is
3. Send

Using the app, you can report a number of issues directly into the council's computerised systems, helping to speed up the processing time for dealing with it.

What can I report?

  • Abandoned vehicle
  • Blocked drains and gullies
  • Dead animal
  • Dog fouling
  • Empty properties
  • Fly-tipping
  • Graffiti
  • Illegal campsite
  • Illegal street trading
  • Pavement defects
  • Potholes and road defects
  • Skip issue
  • Street furniture issue
  • Tree or hedge obstruction

New

  • Noise - Measure and report noise nuisance. This feature suggests if loud noise can be reported as a statutory nuisance. We would welcome your feedback on this new feature by emailing myaccount@croydon.gov.uk
  • Empty property - Tell us about any empty or disused properties in the area.
  • Front garden waste - report issued such as
    • dumped rubbish,
    • construction rubble, and
    • white goods (fridges, washing machines) etc.
  • News - Stay up to date with the latest news and reports.