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This policy details how We will manage the issue of compulsive hoarding and unsanitary properties within our housing stock.
This policy sets out a framework for tenancy social and other relevant agencies to work in partnership using an outcome focused, solution-based model. The policy offers clear guidance to staff working with hoarders.
It outlines the responsibilities and approach of both Croydon Council, it’s employees and tenants who live in Council-owned properties.
Download the Hording and self neglect policy (PDF. 400KB)