London Borough of Croydon

Coronavirus/COVID-19 update

From Monday 18 May, FJC drop-in and phone lines will be open from 9am to 5pm on Mondays, Wednesdays and Fridays and will offer an extended opening hour service, from 8am to 7pm on Tuesdays and Thursdays. You can make an appointment by contacting us on: 020 8688 0100.

The Croydon MARAC (Multi Agency Risk Assessment Conference) will now be held weekly instead of fortnightly until further notice.

The FJC can provide you and your family with support and a safety plan if you don't feel safe at home. Our aim is to listen and respond to your needs in a safe way.

For example, you can get help if:

  • you don't feel safe at home
  • are afraid of your partner or a family member
  • you are being criticised or insulted by your partner or a family member
  • you feel your every move is being monitored

How to access the service

From Monday 18 May, FJC drop-in and phone lines will be open from 9am to 5pm on Mondays, Wednesdays and Fridays and will offer an extended opening hour service, from 8am to 7pm on Tuesdays and Thursdays.

To make an appointment you can call us or drop-in to our centre. We don't publicly show our address for your safety, please contact us by phone or email to get the address.

Telephone: 020 8688 0100
Email: fjc@croydon.gov.uk

Make a referral

You can request support from the FJC for yourself, or if you're a professional acting on behalf of a client.

To help us learn more about your situation, please download and fill out the referral form. Send completed forms to fjc@croydon.gov.uk.

Supermarket safe spaces

Croydon FJC and the local police are working with supermarkets to offer safe spaces within their stores for those seeking help against domestic abuse. Staff will give you access to a phone so you can call for support and advice.

Speak to any member of staff at these supermarkets:

Helpline numbers are also being displayed in the borough’s 400 off licences.

Online abuse, threats and stalking

To help protect yourself from online and digital abuse, see Women's Aid.

Croydon MARAC (Multi Agency Risk Assessment Conference): information for practitioners

Croydon MARAC (Multi Agency Risk Assessment Conference) for the foreseeable future will be held weekly until further notice. This is a victim focused meeting where information on the highest risk cases is shared between statutory and voluntary agencies so a coordinated safety plan can be drawn up to support the victim.

MARAC referrals can be emailed to marac@croydon.gov.uk

Other useful information

24-hour National Domestic Violence free helpline: 0808 2000 247

Information for practitioners in Croydon can be found at Practitioner Space Croydon.

Croydon supports White Ribbon campaign

 

White Ribbon logo

The council is a keen supporter of the White Ribbon Campaign, which is run by a group of men with a simple message: there is no excuse for violence against women.

The campaign works with men and boys to challenge male cultures that lead to harassment, abuse and violence. They pledge to call out such behaviour among their peers and promote a culture of equality and respect.

www.whiteribboncampaign.co.uk

Contacts

FJC

Telephone: 
020 8688 0100