Family Justice Service

Offering support, comfort and understanding to domestic violence victims and their families - along with easy access to essential services.

The Family Justice Service can provide you and your family with support and a safety plan if you don't feel safe at home. Our aim is to listen and respond to your needs in a safe way.
For example, you can get help if:

  • you don't feel safe at home
  • are afraid of your partner or a family member
  • you are being criticised or insulted by your partner or a family member
  • you feel your every move is being monitored

How to access the service

To make an appointment you can call us or drop-in to our centre. We don't publicly show our address for your safety, please contact us by phone or email to get the address.

Drop-in and phone lines opening times

Christmas and New Year

We will continue to provide support for people experiencing domestic abuse.

The service will be open on weekdays as usual from 9am to 5pm apart from bank holidays and Wednesday December 27.

Monday to Friday, 9am to 5pm
Telephone: 020 8688 0100

Outside of these hours use the 24-hour National Domestic Violence Helpline: 0808 2000 247 or 999 in an emergency.

Make a referral

You can request support from the Family Justice Service for yourself, or if you're a professional acting on behalf of a client.

To help us learn more about your situation, please

download and  complete the referral form (Word,  33.75KB)

Send completed forms to

Online abuse, threats and stalking

To help protect yourself from online and digital abuse, see Women's Aid.

Croydon MARAC (Multi Agency Risk Assessment Conference): information for practitioners

Croydon MARAC (Multi Agency Risk Assessment Conference) for the foreseeable future will be held weekly until further notice. This is a victim focused meeting where information on the highest risk cases is shared between statutory and voluntary agencies so a coordinated safety plan can be drawn up to support the victim.

MARAC referrals can be emailed to

Other useful information

24-hour National Domestic Violence free helpline: 0808 2000 247.

Family Justice Service