London Borough of Croydon

New fee taking effect on 1 February 2019

From 1 February 2019 the fee for a scaffold licence will be £283 per 4 weeks.

Licence summary

You will need a licence from the council to erect scaffolding on the public highway.

Eligibility criteria

  • A licence, which is valid for four weeks, can only be obtained once a site meeting has taken place with an area enforcement officer.
  • A minimum headroom clearance of 2.44 metres (8 feet) needs to be maintained under and through the scaffold structure for pedestrian access. Diagonal cross-bracing or putlogs must not be fixed below this height. Horizontal scaffold poles must be fitted with plastic end caps or otherwise made safe.
  • Safety lighting must be installed on the scaffolding. The lights must be on between half an hour before sunset and half an hour after sunrise.
  • Standards must be painted white or yellow/black banded up to a minimum height of 2.44 metres (8 feet).

To ensure that work adjacent to the tramway system is carried out safely, it is essential that you arrange a site visit with both a Tramlink representative and an area enforcement officer, prior to submitting your application.

Please see the general licensing conditions in the guidance notes below.

Legislation summary

We can serve notice under the appropriate section of the Highways Act 1980 to deal with the removal of the obstruction.

For a copy of the relevant legislation please contact us on the details below.

Application evaluation process

Once your application is received, an area enforcement officer will contact you to make arrangements to carry out a site inspection.

The purpose of the inspection is to ensure that the proposed work will not cause an inconvenience or any risk to a road user's health and safety.

Permission may be given subject to conditions which may relate to the following:

  • approved footpath / road closure,
  • nature of work,
  • timescale
  • and the impact on local amenities.

Applicants must maintain a satisfactory walk way for pedestrians and disabled users by allowing a walk way with a minimum 1.2m width at all times.

Please view the guidance notes for further information.

Will tacit consent apply?

No. Your licence will only be issued to you when the site visit has taken place.

How to apply

Applications and payment are only accepted online, please use the links under 'Pay for it' at the top of this page to apply.

Licences are valid for four weeks.

The following fees must be submitted with your application:

  • £283 licence fee
  • £50 per sqm bond payment on enclosed highway.

The bond will be refunded after the completion of work, providing there are no damage to the enclosed public land.

If you already hold a licence and would like to extended it, you will need to submit your payment and provide the new dates.

Failed application appeal

Any person who is refused a licence can appeal to the Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Licence holder appeal

Any licence holder, who objects to any of the licensing conditions as detailed in the guidance notes below, may appeal to the Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Consumer complaint

Area enforcement officer to investigate and pursue complaint.

Customer complaint

In the event of a complaint, first contact the contractor directly. If you are not satisfied with the response, please contact the area enforcement team on the details below.


Streetscene (Admin)

020 8726 6200
Address Line:

Bernard Weatherill House

5th Floor, Zone D

8 Mint Walk




Help downloading files