London Borough of Croydon

Licence summary

Croydon Council is required to inspect and grant permission for premises to handle, process and manufacture products of animal origin such as meat, dairy, egg or fish. This is called the process of approval.

Food premises approved under these regulations must meet additional requirements above the general requirements for food premises as they involve more high risk operations. This includes a detailed HACCP plan to ensure the food business operator is controlling risks at critical points. Additional paperwork regarding hygiene and safety of the food being processed will also need to be sent with the application form.

Food businesses must not commence any business activity which requires approval, unless they have received conditional or full approval for the proposed activity from the food safety team. To commence business without approval is an offence for which the business is likely to be prosecuted.

Eligibility criteria

If a food business is handling, making and processing any of the products listed below, you may need approval:

Food of animal origin includes:

  • meat and poultry - whether fresh, frozen or cooked
  • meat products such as pies, sausage rolls, faggots, black pudding and bacon
  • raw or partially cooked minced meat or meat preparations such as sausages, burgers, marinated raw meat and kebab meat
  • fish and fish products such as fish fingers, prawns, lobsters, crabs and crayfish - whether dead or alive
  • live bivalve molluscs
  • ready meals containing fish or meat
  • milk and dairy products such as butter, cream, cheese, yoghurt, ice-cream, etc.
  • frogs legs and snails
  • rendered animal fats and other animal by products such as gelatine, collagen, stomachs, bladders and intestines
  • honey and blood.

Some premises may be exempt from being approved, details can be found in the Food Law Practice Guidance (England) and are based on the premises being retail or supplying other retailers on a marginal, localised and restricted basis (see page 108 of Practice Guidance). A copy of the Food Law practice guidance can be downloaded below. In addition, exemptions from include the supply of food of animal origin to the final consumer, i.e. the person who buys the products eat the food, then the business is exempt. This business would then need to be registered as a food business with the council.  For further information on how to register please click on the food business registration link above.

Additionally there may be an exemption available depending on the extent to which the business wishes to supply food of animal origin to other businesses.

Regulation summary

The premises are approved under the following regulations.

  • The Food Hygiene (England) Regulations 2006
  • Regulation EC No 853/2004
  • Regulation EC No 854/2004
  • Regulation EC No 852/2004 

You can download a copy of these regulations below. 

Application evaluation process

Once your application is received with all the relevant paperwork for the application, an officer will contact you within 14 days. They will make arrangements to carry out an inspection of your premises. The purpose of the inspection is to ensure the premises meet the standards required for approved premises and to ensure your documentation is correct.
We will write to you within 28 days to tell you if the premises have been approved. We can grant you full or conditional approval.

Will tacit consent apply?

No. The approval of your food business will only be issued to you when we have completed the inspection of the business and reviewed the paperwork associated with the business and we are satisfied that all the legal requirements have been met.

Apply online

You will need to provide all the relevant documentation to accompany your approval application form at the same time.  These documents are shown in Part 8 of the application form namely:

  • a detailed scale plan of the (proposed) establishment showing the location of rooms and other areas to be used for the storage and processing of raw materials, product and waste, and the layout of facilities and equipment
  • a description of the (proposed) food safety management system based on HACCP principles
  • a description of the (proposed) establishment and equipment maintenance arrangements
  • a description of the (proposed) establishment, equipment, and transport cleaning arrangements
  • a description of the (proposed) waste collection and disposal arrangements
  • a description of the (proposed) water supply
  • a description of the (proposed) water supply quality testing arrangements
  • a description of the (proposed) arrangements for product testing
  • a description of the (proposed) pest control arrangements
  • a description of the (proposed) monitoring arrangements for staff health
  • a description of the (proposed) staff hygiene training arrangements
  • a description of the (proposed) arrangements for record keeping
  • a description of the (proposed) arrangements for applying the identification mark to product packaging or wrapping.

It is an offence to give information which you know is false.

Apply by post /in person

To apply by post or in person the form can be downloaded and once completed sent or brought to the council at the address below. You will need to provide all the relevant documentation as listed above.

Failed application redress

In the event of the application being refused you will be notified of the reasons in writing and the matters necessary to satisfy approval requirements. You will also be advised of your right of appeal to Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Licence holder redress

Any food business operator who objects to any of the requirements requested before approval is granted should speak to the officer who completed the inspection. The food business operator also has the right to appeal to Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Consumer complaint

We would always advise in the first instance that in the event of a complaint about a food business or the food they have produced, you make contact with the food business operator. If you are not satisfied with their response please contact the food safety team on the details below.

Other redress

Please contact the food safety team on the details below.

Trade associations