London Borough of Croydon


A Temporary Event Notice (TEN) is required for any event which lasts for less than 168 hours (seven days) where alcohol will be sold or supplied, or entertainment provided.

If hot food and/or hot drink is to be sold between 11pm and 5am you will also need a TEN.

Under section 8 and schedule 3 of the Licensing Act 2003, the council, as the licensing authority, is required to keep a register of certain information. Should you require any information from the register, please contact us on the details below.

Eligibility criteria

You must be 18 years or older to submit a TEN and can submit a maximum of five TENs per year. If you are a personal licence holder, you can submit a maximum of 50 TENs per year.

Your event must involve no more than 499 people at any one time and last no more than 168 hours with a minimum of 24 hours between events.

Legislation summary

Licensing Act 2003

Licensing Policy

The revised Licensing Policy is available as a download at the bottom of this page. The policy is effective from the 26 February 2018.

Xmas & New Year TENS

The last date for submitting a TENS for events to be held on Xmas Eve is Friday 7 December and for events to be held on 31 December, It is Wednesday 12 December.

Submitting a TENS

If you would like to apply by post please download the form below and complete it and send to the licensing team at the address below together with a cheque for £21 payable to Croydon Council. The application must be submitted at least 10 clear working days before the date of the event excluding the date of the event.

Individuals can submit late TENS between nine and five clear working days before the event.

A personal licence holder may submit 10 late TENS and a non personal licence holder may submit two late TENS in a calendar year. This does not affect the maximum of 15 TENS per year per premises.

Please note the statutory guidance advises that late TENS should not be used save in exceptional circumstances.

If you apply by post you will need to send a copy of the completed form to the licensing police and the noise pollution team whose addresses are listed at the bottom of this page.

If you would like to apply via email, please download the application form and email it to  You will need to indicate that you would like to make a telephone payment or send a cheque or postal order for £21 payable to Croydon Council. It is important to note that an applications cannot be processed until both the payment and the correctly completed application form is received.

Download the TENS application form to apply. If you would like to apply in person please visit our Access Croydon offices.

For further information, please consult the Guidance Notes below.

Evaluation process

If the licensing police or the pollution team believe that the event would undermine the licensing objectives, they may serve an objection notice on the licensing authority and the premises user. This notice must be served within 48 hours of receipt of the TEN.

A hearing will then be arranged at least 24 hours before the beginning of the event.

Will tacit consent apply?

No. A signed copy of the TEN will be returned to you by way of acknowledgement. 

Failed application redress

If a counter notice is given in relation to an objection notice the applicant may appeal against the decision. Appeals must be made in person at writing to the Croydon Magistrates Court, 15 D'Eynsford Road, Camberwell Green, London, SE5 7UP,  within 21 days. An appeal may not be brought later than five working days from the day of the planned event.

Licence holder redress

Please contact the licensing team on the details below.

Consumer complaint

If you have a complaint, first contact the trader. If you are not satisfied with their response please contact the licensing team on the details below.

Other redress

Please contact the licensing team on the details below.

Trade associations


Croydon Police Station - Licencing Sergeant

020 8649 0157 or 0167
Address Line:

Licensing Office

Metropolitan Police Service

Croydon Police Station

71 Park Lane,




020 8760 5466
Address Line:

Croydon Council, Licensing Team

6th Floor, Zone A

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Pollution team

Environment Health
Place Department
Job Title: 
Pollution team manager
020 8760 5483
Address Line:

Bernard Weatherill House

6th Floor Zone A

8 Mint Walk

Croydon CR0 1EA


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