London Borough of Croydon


Overview of council tax  ½ day
Council tax liability  ½ day
Sole and main residence - a practical guide  ½ day
Discounts and discount disregards  ½ day
Exemptions  ½ day
Council tax benefit (an overview for council tax staff)  ½ day
Council tax appeals (for officers preparing and presenting appeals)  ½ day
Billing and recovery   1 day
Council tax recovery  ½ day
Council tax officers at the Magistrates Court (presenting officers/witnesses at Liability Order or Committal Hearing)  ½ day
Students and council tax  ½ day
Council tax and deceased taxpayers  ½ day
Council tax and the severely mentally impaired  ½ day
Insolvency   1 day
Bankruptcy - a practical guide  ½ day
Council tax committals  ½ day

System: Northgate

Searches and navigation  ½ day
Setting up and cancelling accounts  ½ day
Setting up and cancelling discounts and exemptions  ½ day 
Setting up and deleting properties (including disability reductions)  ½ day
Billing and recovery  ½ day
Cash allocation and transfers  ½ day

System: Iclipse

Searches and navigation  ½ day


Croydon L&D Consultancy

020 8726 6000 ext 62850
Address Line:

Bernard Weatherill House

8 Mint Walk