London Borough of Croydon

Accidents, incidents and near misses

All accidents, incidents and near misses, however minor, must be recorded by the business premises at which it occurs either in the accident book or electronically.

Reportable accidents (Reporting of Injuries, Diseases and Dangerous Occurrences RIDDOR Regs 1995)

What is reportable

Death or major injury

Any accident arising out of or in connection with a commercial workplace in which an employee, or a self-employed person working on your premises is killed or suffers a major injury (including as a result of physical violence). Or a member of the public is killed or taken to hospital straight from your premises.

Over 7-day injury

If there is an accident connected with your workplace (including an act of physical violence) and your employee, or a self-employed person working on your premises, suffers an injury which requires them to take over 7 days off work as a result.

Occupational disease

When a doctor notifies you that your employee is suffering from a reportable work-related disease.

Dangerous occurrences near misses

Any incident or near miss which occurs at your workplace which does not result in a reportable injury, but which may have resulted in serious injury or fatality.

How to report

All deaths, major injuries and dangerous occurrences must be reported immediately to the Incident Contact Centre (ICC) by any of the methods detailed below.

Telephone: 0345 300 9923 or fax 0345 300 9924 or

All other reportable injuries and diseases must be reported by one of the same methods within 10 days.

For all accidents, form F2508 must be completed and sent to the ICC within 10 days of the incident etc occurring. Forms should be sent to the address below.


Health and Safety (General Enquiries in commercial premises)

Address Line:

Croydon Council

Food and Safety Team

Development and Environment

6th Floor, Zone A

Bernard Weatherill House

8 Mint Walk



Incident Contact Centre

0345 300 9923