London Borough of Croydon

We carry out a risk based programme of food hygiene inspections to ensure that food sold to the public is safe to consume. Certain businesses, such as wholesalers and manufacturers, are exempt from scheme.

Most food businesses are part of the Food Hygiene Ratings Scheme, operated by the Food Standards Agency. Following inspection businesses are allocated a rating between 0 and 5, where 5 is very good.

View details about the scheme and how ratings are calculated from FSA website.

Food hygiene ratings and what they mean. 0 is urgent improvement necessary, and 5 is very good.


There are circumstances when a business can apply to change their rating.

Request a re-visit charges

As a business you can you can request a re-visit, where you will be assessed for a new rating at any time after your inspection, once you have taken action to rectify any non-compliance(s) that were identified at the time of inspection.

The charge for this service is £180.86

Your rating can go down, go up or remain the same following your re-rating visit. 

Apply for a re-visit 

  • download the re-visit form

Complete and return to or to the postal address on the form. 

Iinclude evidence of works carried out such as receipts and photographs. If you require further information, contact the inspecting officer whose telephone number is on your inspection report.

Ways to pay

An  officer will be in touch with you regarding payment. You will be required to pay the full amount up front before the inspection, by debit cardt. Payment will not be taken until the officer has reviewed and approved your accompanying documentation.

Appeal a rating

Appeal a rating if you are unhappy with it and do not agree that the rating reflects the standards at the time of the inspection.

Right to reply

You have a right to reply in respect of the food hygiene rating given. You can explain any mitigating circumstances or state improvements that you have made since the inspection.