Pay a commercial rent invoice

How to pay an invoice

Pay online

The easiest way to pay is with a credit or debit card.

Please enter your customer and invoice numbers when asked.

Go to our online payment system and select 'general invoice’.

Pay by phone

You will need your customer and invoice number located on the top right hand side of your invoice for reference.

Telephone: 0345 606 6683.

Available 24 hours a day, select option 5 for sundry debt payments.

Pay by BACS transfer from your bank

Please contact us for advice if you wish to pay by this method.

Pay by Direct Debit

You can pay by Direct Debit and spread your payments across the year. To set up a Direct Debit, please contact us.

Contact us

Email: CDREC2@croydon.gov.uk. 

Telephone: 020 8667 8460. 

Disputed invoices

If you think an invoice is incorrect or you are not sure why it has been sent to you, please contact the Corporate Debt Recovery service immediately. You may need to put your dispute in writing.

This service can help with your enquiry but may refer your query to the issuing department to make further checks. It is important you speak to them immediately so they can ensure that your dispute is resolved as soon as possible and to stop possible legal action being taken.

If you don't pay an invoice

We will instruct legal services where appropriate to take you to court to recover the debt. You will be liable for further costs.

If you are experiencing financial difficulty and you are unable to make payment in full, you should contact the corporate debt recovery service immediately before the matter escalates. We would be happy to sign-post you to other organisations that offer help and debt advice. 

Pay a general invoice

More information on how to pay a general invoice.