Household Support Fund (HSF)

The Household Support Fund can help if you are facing hardship or emergency, including struggling to pay bills or afford food.

The scheme provides support, such as vouchers, wherever possible, rather than cash grants.

We can help your household meet living costs through: 

• food vouchers
• gas or electric payments
• water bills
• essential white goods such as fridge-freezer or under counter fridge and Microwave
• gas or electric cooker
• bedding

You can apply for help with more than one of the above categories. 

If you have any other needs, please let us know when you apply and we might be able to consider these for you. 

Please note: due to high demand, you can only receive a one-time award per household. If we help you once, unfortunately, we will not be able to help you again from this fund with food vouchers or fuel support.  

Who can apply

To be eligible for this fund, you must

• live in Croydon 
• be over 18 years of age

Evidence

You will need to provide evidence to help us assess your application.

Food

If you are applying for food vouchers, you will need to provide:

• a mini bank statement showing your current balance
• if you have a child, confirmation of their school

Emergency gas or electric top-up

If you are applying for emergency fuel top-up, you will need to provide:

• a mini bank statement showing your current balance
• when you will receive your next universal credit or wage payment

Gas, electric, or water bills

If you are applying for help with your gas, electric, or water bills, you will need to provide:

• one month's bank statement
• one month's proof of income
• your most recent bill(s)

Household items

If you are applying for help to buy household items, you will need to provide:

• one month's bank statement
• one month's proof of income

How to apply

Complete the application form and email it to dhp2@croydon.gov.uk along with any evidence you need to provide. 

If you are in urgent need of food, gas, or electricity, please state this in the subject of your email.

Download the HSF application form (Word, 33KB )