London Borough of Croydon

We are aware that sometimes money may be tight. We want to work with you if you fall behind on your council tax payments, giving you the support and help you need to get on top of things.

Please contact us to discuss your options and see whether you are entitled to any help.

You can now see whether you are entitled to housing benefit and council tax support by completing an online benefits calculation.

To complete an online calculation, please use the benefits calculator.

If you would prefer we can send a visiting officer who will complete an application with you face to face. Please call our contact centre, email our council tax department, or leave a message on our automated service to arrange an appointment using the contact details at the bottom of the page.

Alternatively, you can contact our welfare benefit team on 0800 731 5920 who can complete a calculation over the phone to see whether you are entitled to any council tax benefit.

Welfare benefit team, hotline opening hours:

Monday 2pm - 7pm
Wednesday 11am - 2pm
Friday 9am - 12.00 noon

Did you know?

You can now check your current balance, payments made and instalments due online 24 hours a day 7 days a week.

Register for an online account.

Contacts

Benefits visiting service

Telephone: 
020 8667 8336
Fax: 
020 8667 8440
Address Line:

Welfare Rights Team

London Borough of Croydon

Bernard Weatherill House

8 Mint Walk

Croydon

CR0 1EA

The Council Tax Section

Telephone: 
020 8726 7000
Out of hours: 
08459 400 160
Fax: 
020 8667 8440
Address Line:

Council Tax Section

London Borough of Croydon

Bernard Weatherill House

8 Mint Walk

Croydon

CR0 1EA