Following the government's coronavirus guidance, we are limiting the number of people visiting the care facilities.
We are also asking all residents to self-isolate, and will be moving more of our dedicated and fully trained staff into our schemes to support the current staff.
If you have any immediate concerns about anyone living in one of the schemes, please contact the scheme manager.
Extra care housing provides similar facilities and accommodation to sheltered housing but also offers help with personal care and household chores. This is usually provided by on-site care workers.
Extra care is available to people who:
- are older persons, although in certain circumstances exceptions can be made
- live in the borough of Croydon; and are eligible for registration under the housing application and transfer scheme
- are a nominee to Croydon under the mobility scheme, having a specific need to be near relatives or close friends in the borough
- have support or personal care needs which cannot be met where they live
The application process
If you meet the eligibility criteria either you, a friend or relative can contact adult social care to make an application. A social worker will visit you to assess your care needs and, if appropriate, a special sheltered application will be put forward on your behalf. At this time you will also need to complete a housing application form.
Once accepted for extra care, a visit will be arranged to a unit of your choice where you'll be given information about the unit and have the chance to ask questions.
The social worker will complete a care plan with you to identify all the help you need, such as assistance with:
- personal care
- support with medication, if necessary
- any other needs
We work out how much you can afford to pay towards rent – this includes the cost of heating and hot water. It also covers further services such as personal care, laundry or support services.
There are 6 extra care facilities across the borough.
If you wish to visit one of the units, contact them to make an appointment.
Contains 30 flats
190 Selhurst Road, South Norwood, London SE25 6XXView map
020 8771 7560
Contains 60 flats
94 Stanford Road, Norbury, London SW16 4QRView map
020 8679 3587
Contains 40 flats
24 Hutchingsons Road, New Addington CR0 0BDView map
Contains 40 flats
1 to 41 Eastney Road, Croydon CR0 3TBView map
020 8680 2831
Contains 49 flats
106 Tollers Lane, Old Coulsdon CR5 1BDView map
Contains 22 flats
14 Stanley Grove, West Croydon CR0 3QUView map
020 8684 9263