We are improving our site by involving residents.
Help us continue to improve by giving your feedback
Thank you for submitting a change of income or change or earnings form
Our turn around time is approximately 20 days as we have seen an increase in our inbound contact at the moment.
We will assess the information you have provided and update your account.
You should then get an updated entitlement letter informing you of any new benefit amount.
If you have completed the form to advise us that your earnings have decreased or you have been furloughed please can you email a copy or a photograph of your next payslip showing your reduced pay to Croyhben@croydon.gov.uk
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Send feedback directly to the content team using our website feedback form
You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.