We are responsible for dealing with structures which are deemed to pose an immediate danger to the public. Our role is to deal with the immediate danger if the owner is not available to do so or is unknown at the time of the incident. Costs incurred are subsequently charged to the owner. It is not our role to re-build or rectify faults.
To report a dangerous building or structure you can ring us on 020 8760 5637. To help us to process the report more quickly, please provide as much information as possible, including the address, location and perceived nature of the danger.
If you think that your building or structure is dangerous, you should seek professional advice as how to make it safe and take action immediately. We are willing to discuss the situation with you during office hours, on 020 8760 5637.
If your building or structure has suffered damage and become dangerous outside of office hours (Monday to Friday 5:30pm to 8am), on the weekend or a bank holiday, please use the emergency contact number below.
If a surveyor needs to attend the site or work needs to be done to remove an immediate danger, costs will be incurred and charged to the registered owner.
Reporting a major structural failure out of hours
If you believe that people are at serious risk of an imminent major structural failure out of hours (between 5:30pm and 8am, at the weekend or on a public holiday), please call our emergency number: 020 8688 1700.