Temporary cover note

If you have a parking permit, you may need to tell us you need a temporary cover note under these circumstances.

Courtesy car

When your vehicle is in the garage, or off the road and you've been provided with a courtesy car.

Change of vehicle

We can issue up to 4 weeks' temporary cover while you wait for your new permit. 

We are unable to issue a new permit for a change of vehicle until we receive a copy of the new V5c (log book), showing the new registration number registered at your address. You must return your old permit as soon as you have applied for temporary cover, otherwise you may be charged an administration fee.

Change of parking zone

If you move from one parking zone to another within the borough of Croydon, we can issue up to 4 weeks' temporary cover while you wait for your new permit.

We are unable to issue a new permit for a change of address until we receive a copy of the new V5c (log book) showing your registration number, registered at your new address. You must return your old permit as soon as you have applied for temporary cover, otherwise you may be charged an administration fee.

In exceptional circumstances we may be able to extend your temporary cover further, if the original permit is returned to the parking permit section.

A parking fine may be issued if:

  • you fail to display your temporary cover note in the windscreen of your vehicle
  • the original permit and temporary cover are seen in use at the same time in separate vehicles

Lost or stolen permits

If a permit is lost, stolen or destroyed, the permit holder must notify the Council immediately and the permit shall cease to be valid. A new permit will be issued for the unexpired period of the original permit and an administration charge of £30.00 must be made. 

Parking permits team

Address

Parking Permit Section, Parking Services, PO Box 1462, Croydon CR9 1WX , United Kingdom