Most parks and open spaces are not locked at night but where they are the following information applies:

• All parks are open from 8am all-year-round
• The main gates are the last to be closed at the time shown below, other gates may close 30 minutes earlier
• Closing times come into effect on the first Monday of each month

All park toilets are opened at 8am. Closing times occur 1-2 hours before the park shuts. Parks with council operated toilets include:

• Ashburton Park
• Haling Grove
• Norwood Grove
• Park Hill Recreation Ground
• South Norwood Country Park
• South Norwood Lake and Grounds
• Waddon Ponds

The following are the responsibility of the Café owners and opening times are at their discretion:

• Coombe Wood (Café)
• Coulsdon Memorial Ground (Café)
• Lloyd Park (Café)
• Wandle Park (Café)

Please note - vehicle barrier to the access road and car-park at South Norwood Country Park, will close half an hour before sunset, times are displayed at the gate and in the car park.

Management of litter within parks

The bins and dog bins are managed so that they should never be full or overflowing.

Quadron KPI Contract Dashboard and Grounds Maintenance Chart

The downloadable Quadron KPI Contract Dashboard will be updated for each ‘period’. (There are 13 periods in a year, each 4 weeks long). The dashboard shows the KPI’s that have been achieved and those that have not over the last 3 periods in relation to the grounds maintenance work taking place at that time. The grounds maintenance schedule of work can be found as a downloadable document called ‘Grounds Maintenance Chart’ at the bottom of this page and should be cross-referenced to fully understand the information on the dashboard i.e. to gain awareness of what work is taking place at a given time or ‘period’.

Each KPI has been given a ‘threshold’, which if surpassed represents a breach in the standard of service provided. Any breaches are represented by a red dot underneath the relevant period and beside the relevant threshold and duty. KPI’s that have been achieved are represented by a green dot.

In addition, the Major KPI’s and other information relating to monitoring the contract are also provided by graphs at the top of the dashboard and there are two comments boxes which record the ‘Top Issues and Risks’ as well as ‘Focus for Future Action.’