London Borough of Croydon

Compulsory dog microchipping form 6 April 2016

Under the new law Microchipping of Dogs (England) Regulations 2015, ifrom 6 April, it became compulsory for all dogs over the age of eight weeks to be fitted with microchips. Now the new rules have come into effect, if a dog without a microchip comes to the attention of Croydon Council, its keeper may be served with a notice requiring the dog to be microchipped, and may face criminal prosecution and a £500 fine if they do not comply with the notice.  Keepers and breeders also have a responsibility to keep these details up-to-date.

Where can I get my dog microchipped?

We will be holding continued microchip events around the borough in partnership with animal charity Dogs Trust. We have an event scheduled at New Addington Parade on 27 May and another event scheduled on 14 June, location to be confirmed.

We offer free microchipping to all Croydon residents. Owners will need to call the council on 0208 726 6000 or email and the dog warden will make contact to schedule an appointment with the dog’s owner. However, if there is one of our microchipping events coming up, owners will be advised to bring their dog along to the event for free chipping. All owners of dogs collected as strays are offered the free microchipping service on return of their dog.

For more information on microchipping, including upcoming free microchipping events, please visit

Missing and stray dogs

The dog warden is on duty between 8am and 4pm, Monday to Friday.

Missing or stray dog out of hours: please call 020 8726 6000; you will be transferred to the emergency control room. The council operates an out of hours collection service between 9am and 5pm, weekends and bank holidays. Collection wait time is between 90 minutes and four hours. Please first report the dog to Croydon Council directly, who will inform the collection staff.  Stray dogs will only be collected on instruction from the Council.  

After 4pm during the week and at weekends, there will be no local drop off point and finders of stray dogs will be advised to take the dog to Battersea Dogs and Cats Home (4 Battersea Park Rd, London SW8 4AA.) or to hold the dog at their address until the dog warden is back on duty. Battersea Dogs and Cats Home will be the only form of acceptance for a stray dog after these hours so it is advised that you do not take responsibility for a stray dog at any time unless you are in a position to be able to transport it to Battersea.

Veterinary Surgeries - the dog warden can only collect stray dogs from veterinary centres between 8am to 4pm, Monday to Friday, and only when the dog warden is available. You are therefore advised not to accept stray dogs as we cannot guarantee that they will be collected from your premises. Should the need arise for you to use the drop-off point facility, you should do so by contacting us on the number above.

Please note: pet dogs in our custody can only be returned by the dog warden during working hours.

If your dog goes missing, remember to:

  • Display posters in the area where your dog went missing
  • The poster should include your contact details, a description and photograph of your dog. Contact local vets to inform them that your dog is missing, or better still, take a poster to the vets to be displayed. This is especially important if your dog is not micro-chipped
  • Call Battersea Dogs and Cats Home (020 7622 3626) to report your dog missing. Sometimes finders take a dog straight to Battersea instead of calling the dog warden
  • Call the micro-chip company to report the dog as lost/stolen so that if the dog is found, they are aware you are still the rightful owners of the dog
  • If your dog went missing near the border of the Croydon Borough, don't forget to call the dog warden in the surrounding boroughs
  • Put your dog's details on lost dog websites such as or You can browse found dogs from all over the UK. Remember to remove the details once your dog has been found.


If a dog is identifiable and returned to its owner by the dog warden on the day that it is found, we charge them £50. If a dog is not returned to its owner on the first day it will be taken to kennels. In these cases we charge the owner a flat fee of £100 for the return of the lost dog plus £15 for each day the dog has stayed in kennels (the £100 fee will be reduced by 50% if the dog is microchipped to the correct address and returned to the owner). There may also be a further charge for vets’ fees. If the dog is not claimed within seven days, it becomes property of the kennels.

We also offer a free microchipping service to all owners of claimed, unchipped stray dogs and offer advice on how to update personal details on the microchip database. 

Dog nuisance

To report dog nuisance or dog on dog attacks, please call 020 8726 6200, choose option 3 for our customer service advisers. Alternatively you can call the dog warden's office during office hours on the details below.

Dangerous dogs

Under The Dangerous Dogs Act 1991, dangerous dogs are the responsibility of the Police. Dangerous dogs and banned breeds should be reported to the Police. To report a dangerous dog please call the Police switchboard on 0300 123 1212, or in the case of an emergency call 999. For more information please read the leaflet on dangerous and banned dogs in the downloads section below.

Animal cruelty

If you suspect an animal is being subjected to any form of cruelty, please report it to the Royal Society for the Prevention of Cruelty to Animals RSPCA, telephone 0300 123 4999.

Other information

Micro-chip your dog - it is important that your dog is micro-chipped as soon as possible. If your dog is then lost or its collar removed,the micro-chip will help to reunited you with the dog. Thanks to the micro-chip system, missing dogs have been found and reunited with their owners months after they were reported missing. Remember to update your details with the chip company Pet Log, telephone 01296 336 579, if you change your phone number or move house.

Ensure your dog has a collar with an identity tag. Under The Control of Dogs Act 1992, every dog while in a public place must wear a collar with the name and address of the owner inscribed on the collar, plate or a tag. It is also helpful to the dog warden for the owner's home or mobile number to be displayed. This will help reunite the dog and owner even faster. It's not advisable to put the dog's name on the collar; this will prevent it being used in a negative way should the dog be stolen. If a dog is found in a public place without a collar/ tag with these details on, the dog's owner can be fined up to £5000!

Further information

For further information on dog rescues or how to adopt an unwanted stray; please contact the dog warden details below.


Dog warden

020 8726 6200 (option 3)
"ENV" + details to 60660