London Borough of Croydon

Licence summary

If you wish to board dogs or cats in your home or business premises you will need a licence.

Licensed boarding establishments

To view a list of currently licensed boarding establishments please click on the download below.

Eligibility criteria

The licence is valid from 1 January to the 31 December.

Applicants for a licence must not be disqualified from keeping a boarding establishment.

Legislation summary

Animal Boarding Establishments Act 1963

How to apply

If you are applying for a new licence you can apply online.

If you prefer to apply by post please download the application form and once completed send it to the licensing team at the address below.

The current annual fee can be viewed here.

Application evaluation process

Once your application is received, a licensing officer will contact you to make arrangements to carry out an inspection of your premises. The officer may be accompanied by an approved vet.

The purpose of the inspection is to ensure the premises meet the standards required by the "Rules of Management for Dog Boarding or Cat Boarding". Click on the download below to view a copy of the rules.

Will tacit consent apply?

No. Your licence will only be issued to you when all the necessary inspections /checks have been carried out and the premise meets the required standards as set out in the 'rules of management' documents below.

The licence may also list additional site specific conditions.

Renewal of a licence

If you already hold a licence you will automatically be sent a renewal letter approximately one month before it expires you can then pay the renewal fee online

Alternatively payment can now be made by debit or credit card, if you wish to use this facility please telephone 020 8760 5466. Please note a surcharge of 1.65% will be payable for payments made by credit card, there is no charge for debit card payments.

Failed application redress

Any person who is refused a licence can appeal to the local magistrates court.

Licence holder redress

Any licence holder who objects to any of the licensing conditions attached to a licence may appeal to the local magistrates court.

Consumer complaint

We would always advise in the first instance that in the event of a complaint, you make contact with the trader, if you are not satisfied with their response please contact the licensing team on the details below.

Other redress

Please contact the licensing team on the details below.

Trade associations

Contacts

Licensing

Telephone: 
020 8760 5466
Address Line:

Croydon Council, Licensing Team

6th Floor, Zone A

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Downloads

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