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Our Immigration and Asylum Support Service (IASS) can help people who are subject to immigration control and cannot receive money from the UK government.
We work with people who are subject to immigration control and cannot receive money from the UK government (also known as 'No Recourse to Public Funds' or NRPF). This includes:
Before we work with you, we will check to see if you are eligible for our service. We will consider:
We can help with:
We cannot provide immigration advice. We may be able to provide information from the Home Office regarding your immigration application and status.
Contact Croydon Council's Immigration and Asylum Support service at iass@croydon.gov.uk.
If you need urgent help outside of hours call 0208 726 6000.
Having NRPF means you cannot get welfare benefits, public housing, or financial support from the Home Office. However, you can still get:
We can also direct you to other organisations if you need support with issues such as domestic violence, homelessness, or human trafficking.
You'll receive a humane, fair and respectful response from our service. We'll seek a solution to a person's or family's destitution, but must not act outside our legal duties and discretion.
We'll try to ensure that we explain our processes and the potential outcome of your case to you. If there is anything which is unclear, or if you would like to have access to an interpreter or have an advocate present, we'll do our best to assist.
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