Abandoned vehicles

Report it

New: Download our free 'My Croydon' reporting app from the Google play store for Android smartphones or Apple iTunes store for iPhones.

You can also report an abandoned vehicle via My Account- Registering for My Account will allow you to see all of your reporting information, and dealings with the council in one place. Or you can report this anonymously.

We aim to resolve reported issues within 10 working days. In some instances, it may take longer to resolve; for example if it is on private land and access is required.

Procedures

All vehicles that are considered to be abandoned are dealt with using the Refuse Disposal (Amenity) Act 1978 and the Clean Neighbourhood and Environment Act 2005 which contain relevant legislation which is used to remove abandoned vehicles from both public highway and private land.

First visit

  • Enforcement officer visits the targeted vehicle to confirm that in their opinion the vehicle has been abandoned.
  • Photographs and a site visit report are made during this visit.
  • If the vehicle is suspected as being abandoned, the officer will affix a self adhesive 7 day notice on the windscreen (on the driver's side of the vehicle in clear view).
  • If the vehicle is a wreck or is a clear health and safety risk to everybody then the visiting officer can immediately order the vehicle to be removed for disposal.
    A same day request is made to DVLA requesting details of the last known registered owner. An immediate letter of enquiry is then forwarded by recorded delivery to the registered owner confirming that they have 7 days to reclaim their vehicle.
  • All vehicles with no known owner are ear marked for immediate disposal.

Second visit

  • If the vehicle has not moved within the period of the 7 day notice, and no response has been received for the letter of enquiry, then the targeted vehicle will be immediately marked for collection and subsequent disposal by the council's authorised contractor.

Taxed vehicles

Current legislation concerning the processing of a taxed vehicle that in the opinion of the council officer appears to have been abandoned confirms the following:

  • taxed vehicles can be legitimately treated as an abandoned vehicle provided the council takes all reasonable steps to find and inform the last known keeper /owner of their intentions. The procedure for the removal of taxed vehicles will be the same as the removal of an untaxed vehicle.

Untaxed vehicles

Croydon Council no longer enforces legislation related to untaxed vehicles.

Untaxed vehicles can be reported:

Lost and stolen

  • Before any vehicle is sent for disposal or sold, all abandoned vehicles are checked with the police to ensure that they are not lost or stolen.

I want to surrender a vehicle

Provided you are a resident of the borough, you may contact the nuisance vehicle section to report the fact that you want to surrender your vehicle to the council.

Any request to have the vehicle collected will have to be made in writing and the V5C document associated with the vehicle being surrendered must be enclosed with your letter. You must provide a contact number so that the council can contact you if they require further information.

Abandoned vehicles on private land

For vehicles that have been abandoned on private land of any description (including private estates, housing land, car parks, driveways etc) you can for a small fee, apply to the DVLA to get details of the owners of any vehicles that appear to have been abandoned on your property. You can then write to the registered keeper to ask them to remove it or make your own arrangements for removal if no response is received. 

Alternatively, the council offers a service for £50 per vehicle where we will undertake this work: investigate ownership, serve appropriate notices and - if no owner can be traced - we then remove the vehicle at no further charge.

Customers must send a cheque with covering letter to:

Abandoned Vehicle Section
London Borough of Croydon
Stubbs Mead Car Pound
9 Factory Lane
Croydon
CR0 3RL

The procedure for the removal of any vehicle on private land is the same as stated above. In cases where the vehicle has a last known owner who reclaims the vehicle, the landlord is to assume full responsibility for the removal of the abandoned or nuisance vehicle as the council does not have the appropriate powers to resolve such situations.

Contact Details

Abandoned Vehicle Section
Telephone 020 8726 7100
Email avs.parking@croydon.gov.uk
Address Abandoned Vehicle Section
London Borough of Croydon
Stubbs Mead Car Pound
9 Factory Lane
Croydon
CR0 3RL

SMS "PARKING" + details to 60660
Sending a text message to this service will cost 10p per text plus your standard network rate.

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