Parking fines
Penalty Charge Notices
Penalty Charge Notices (PCNs) are issued when motorists break traffic or parking regulations.
PCNs may be given out by the council's civil enforcement officers and are placed on the vehicles.
Contraventions may also be recorded by a camera operator. When this happens, the PCN is sent by post to the registered owner of the vehicle and also serves as the Notice To Owner/Enforcement Notice.
Will my car be clamped or taken to a car pound?
If your vehicle is issued with a PCN for a parking contravention, it may also be wheel clamped or removed to our car pound at Stubbs Mead.
Please note that additional fees will apply.
How do I pay?
When making a payment, always remember to provide the PCN number, also known as the charge number.
You can make a payment in the following ways:
By credit or debit card
Visa, MasterCard, Delta, Maestro, Solo and Electron card payments can be made by telephoning 0845 3000 614 (24hr) touchtone. You can also use these cards to pay online via the Parking and driving penalties link in 'Do it online'.
PayPoint/Post office
You can pay by cash, cheque or debit card at any Post Office or by cash only at any outlet displaying the PayPoint sign. To make payment you will need to take either a letter or notice containing your unique barcode. It is very important that you retain your receipt as a record of your payment.
By post
All cheques must be made payable to Croydon Council. Post dated cheques will not be accepted.
Please send your cheque or postal order to Croydon Council Parking Services, Penalty Charge Section at the details below. Remember to write your PCN number and vehicle registration number on the reverse of the cheque/postal order.
Please note that receipts will not be issued for payments. If you require a receipt, please enclose a stamped self-addressed envelope with your payment.
Contact Details
- Contact name
- Penalty Charge Section
- Telephone
- 020 8680 5170
- Fax
- 020 8667 1066
- Address
- Parking & Support Services
PO Box 1462
Croydon CR9 1WX
