Resident involvement and scrutiny
A summary of the resident involvement structure and the different ways to get involved.
News from the resident involvement team.
A brief outline of the roles of resident involvement & scrutiny team members
A forum for residents to meet with senior housing officers to discuss issues around housing service delivery.
Working across generations to build safer and stronger communities
Updating and involving leaseholders.
Housing performance reports, minutes from the performance monitoring panel and information about the housing complaints panel.
The housing disability panel meets three times a year and provides tenants and leaseholders with a forum in which housing related disability issues can be raised.
The forum for the council's sheltered and special sheltered housing residents.
A group of council tenants and leaseholders specifically recruited to review housing services on behalf of other residents and make recommendations as to how these can be improved.
Trained residents inspect the services their landlord or service provider delivers against the standards that are set for those services.
Open House is the four-monthly housing newsletter sent to all council tenants and council leaseholders.
Join our database of residents and register to take part in a variety of involvement activities.
Information about recent housing surveys.
The mystery shopping scheme enables Croydon residents to check housing services and report their findings.
This initiative enables residents to feedback directly to the Council on the services that affect them most, without the need to attend meetings.
Residents' associations and forums are groups of residents who meet on a regular basis to discuss common issues or concerns about their local area. Find out if there is a group in your area or get some tips about starting up your own group.
Housing question time - your opportunity to ask the decision makers about the housing issues that are important to you.
Community housing panels have now been replaced by Housing services forums. Minutes for previous CHP meetings can still be viewed here.