Resident involvement and scrutiny
A summary of the resident involvement structure and the different ways to get involved.
Updates from the resident involvement team and dates for your diary.
A brief outline of the roles of resident involvement & scrutiny team members
The housing disability panel meets three times a year and provides tenants and leaseholders with a forum in which housing related disability issues can be raised.
Housing performance reports, benchmarking and survey results and information about the housing complaints panel.
A group of council tenants and leaseholders specifically recruited to review housing services on behalf of other residents and make recommendations as to how these can be improved.
A forum for residents to meet with senior housing officers to discuss issues around housing service delivery.
Trained residents inspect the services their landlord or service provider delivers against the standards that are set for those services.
Join our database of residents and register to take part in a variety of involvement activities.
Information about recent housing surveys.
Updating and involving leaseholders.
Residents get together to make improvements in their local area. Find out about starting up a group in your block or estate.
The mystery shopping scheme enables Croydon residents to check housing services and report their findings.
This initiative enables residents to feedback directly to the Council on the services that affect them most, without the need to attend meetings.
Open House is the four-monthly housing newsletter sent to all council tenants and council leaseholders.
The forum for the council's sheltered and special sheltered housing residents.
Housing question time - your opportunity to ask the decision makers about the housing issues that are important to you.
Community housing panels have now been replaced by Housing services forums. Minutes for previous CHP meetings can still be viewed here.