Information and advice contacts

Advice providers

Contact details and links to websites that can provide you general or specific advice.

Age UK Croydon

Growing older doesn’t come with a manual, so if you need information or advice on anything from health to housing, call our free national information line on 0800 169 6565. It's open 365 days a year from 8am to 7pm2

 Katharine Street

Tel: 020 8680 5450
Fax 020 8288 9229

Alzheimer's Society

Details of national and local support

Tel: 020 7423 3500

Bangladesh Welfare Association Croydon

Carers Direct

NHS Choices website and advice line offering free confidential information and support for carers

Tel: 0808 802 0202
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines and mobiles.

Carers Information Service

Guides and information for carers in Croydon

Counsel and Care

Advice Line (for older people, their carers and family) 0845 300 7585

Croydons Citizens Advice Bureau

New Addington: 1 Overbury Crescent, CR0 0LR
Tel: 01689 846890

Disabled Living Foundation

Landmark House

Hammersmith Bridge Road

London W6 9EJ

General email
Helpline 0300 999 0004

FirstStop Advice

FirstStop Advice is an independent, free service offering advice and information for older people, their families and carers about housing and care options in later life.

FirstStop's advice line is open Monday to Friday, 9am to 5pm, to offer the best independent information and advice available on all aspects of care and housing for older people.

Tel: 0800 377 7070

MIND in Croydon

Mental Health resource for residents of Croydon

26 Pampisford Road

Tel: 020 8668 2210
Fax: 020 8763 2084

MIND AdviceLine - National

We are able to provide information on a range of topics including types of mental distress, where to get help, drug and alternative treatments and advocacy. We are able to provide details of help and support for people in their own area.

Contact Mindinfoline
Tel: 0845 766 0163


National charity - Mencap is the voice of learning disability, every day they support thousands of parents, carers and people with a learning disability to lead a full and valued life.

Croydon Mencap

Guide to services for people with learning disabilities in the Borough of Croydon.

Royal London Society for Blind People (RLSB)

RLSB exists to help blind and partially sighted young people live life without limits. And with a history spanning more than 170 years, the RLSB has become an expert in helping blind people achieve their goals in life.

London Office

Royal London Society for Blind People (RLSB)

Victoria Charity Centre
11 Belgrave Road

Phone: (Sevenoaks) 01732 592 500 / (London) 020 7808 6170
Fax: 01732 592 506

Opening hours: 9am - 5pm

Skills for Care

Working with individuals who employ their own care and support. The role of Skills for Care is to ensure that the adult social care workforce has the skills and qualifications to deliver high quality social care.

The National Careline

A not for profit company offering information about care and support for older people, their carers and their families.


VoiceAbility works with individuals and groups who have mental health problems, learning disabilities, physical or sensory impairments, substance misuse issues or are on the autistic spectrum. We also work with older people and carers. Our role is to support people to speak up about what they want. That could be information on what services they can access, or for us to represent them in meetings. It could be to facilitate a group to work with decision makers to change the way that their local services run and make changes that really do affect them.

McMillan House, 54 Cheam Common Road, Worcester Park, Surrey, KT4 8RH

Tel: 0208 330 6644

Imagine Mental Health

Providing a range of services in Croydon for people accessing mental health care.

C V A Resource Centre
82 London Road

Contact Number: 020 8253 7068

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