Noise

Unreasonable noise can be a nuisance at any time of the day or night. The council has powers to deal with unreasonable noise levels from loud music, parties, construction works or car and house alarms. The law enables us to take action against those who cause a noise nuisance, which can result in a fine and confiscation of any equipment causing the noise.

You can report excessive noise by contacting the Pollution Enforcement team at the details below. Our services include:

Pollution service available Day Hours
Daytime office hours:
Tel: 020 8760 5483
Monday to Friday 09:00 to 17:00
Night Duty Officer:
Tel: 020 8726 6000
Sunday to Thursday

Friday and Saturday
20:00 to 02:00

20:00 to 03:00
24 Hour Emergency Officer:
For emergencies only,
including prior assigned
noise cases, car and
house alarms
Tel: 020 8726 6000
Monday to Friday

Saturday and Sunday
17:00 to 09:00

03:00 to 20:00
Party Patrol Service
Operates May to September
inclusive
Tel: 020 8726 6000
Saturday Night 23:00 to 03:00

Noise the council cannot deal with

While the council's legal powers enable us to deal with unreasonable noisy activities, we cannot deal with noise that arises from people going about their normal, day-to-day activities in a reasonable manner such as:

  • noise that can be heard due to poor sound insulation, for example neighbours talking or walking on wooden or laminate floors
  • children playing in gardens or in the street
  • doors being closed
  • road traffic (other than vehicle alarms).

Contact Details

Pollution Enforcement Team
Telephone 0208 760 5483
Email pollution@croydon.gov.uk
Address Community services
9th Floor
Taberner House
Park Lane
Croydon
CR9 3BT

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