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Customer feedback and complaints
Proud to Serve
Proud to Serve - part of our customer promise.
2013 Croydon Council Awards
Information about the Croydon Council Awards scheme
Customer service standards
Description of the council's customer service charter.
Local advice surgeries
Where and when customers can access services locally.
Complaints procedure
How to comment or make a complaint about any of the services we provide. We take customer complaints and appeals seriously and recognise their value as feedback on our services.
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