Contact us
You can contact us 24 hours a day, 7 days a week by using the link to 'Contact the Council'.
Alternatively, you can call us on the following numbers:
General enquiries - 020 8726 6000. For general enquiries, information requests and contacting specific member of staff. Information on council job vacancies, council and community meetings, language support services and Minicom communication. Opening hours 8am-7pm (Monday), 8am-6pm (Tuesday-Friday).
Housing - 020 8726 6100. For all council tenancy issues, housing options and private sector housing enquiries.
Environmental reporting - 020 8726 6200. To report pests, dead animals, litter, dog mess, leaves, graffiti, noise, missed rubbish collections and fly-tipping. Also to arrange bulky waste collections and get information about trade waste and recycling. Alternatively you can tell us by text by texting "ENV" followed by a description and location to 60660.
Registration services - 020 8726 6300. To notify us of a change of address, register births, marriages and deaths, find out about Croydon's crematorium and cemeteries, book a place at a citizenship ceremony and get information about election matters.
Children, youth, families and schools - 020 8726 6400. For information and assistance on child protection, drug and alcohol services, adoption and fostering, children with a disability and other family social services issues.
Social services for adults - 020 8726 6500. For information and assistance on homecare, residential care, drug and alcohol services, mental health services, domestic violence, learning disabilities and physical disabilities.
Business advice and council partners - 020 8726 6600. For business advice and information on working in partnership with the council. (For information on rates please contact Revenues and Benefits.)
Life in the community - 020 8726 6700. For advice on consumer issues, health and safety, crime and disorder, antisocial behaviour and harassment.
Planning and building control - 020 8726 6800. For advice and application information on planning and building control issues.
Leisure and continuing education - 020 8726 6900. For information and assistance concerning libraries, parks, sports and leisure centres, leisure events, adult learning and training (CALAT), and further education.
Streets and transport - 020 8726 7100. To report problems with street lighting and street cleaning, road damage and road safety, obstructing trees, abandoned vehicles and parking issues. Also for advice on supported travel services.
Revenues and Benefits - 020 8726 7000. For advice and application on housing and council tax benefits, council tax payments, business rates and other benefits: 8.00am - 6.45pm (Monday), 8.00am - 6.00pm (Tuesday-Friday).
Access Croydon, Taberner House. Provides the council's face-to-face service for Revenues and Benefits, Housing, Education, Adult and Children's Social Services, Parking, Planning, Land Charges and Environmental. 8.30am - 4.45pm (Monday - Friday).
Fax: 020 8760 0871
Minicom: 020 8760 5797
Address:
London Borough of Croydon
Taberner House
Park Lane
Croydon
CR9 3JS
Location Map
Access Croydon - New Addington
