Business rate payments, collection and deferral

How to pay your business rates

Direct Debit

We recommend that you pay your business rates by direct debit because it is the easiest way. It is also the only payment method that gives you a choice of payment dates - choose to pay on the 1st, 5th, 15th and 25th of the month. You must pay by the 5th of the month for all other payment methods.

If you pay by direct debit you also have the option of spreading the instalments until the end of the current financial year.

Click here to set up a direct debit

Please note you will need to complete a new form if you want to change your bank details.

Payments by credit or debit card

(Please note there is a surcharge of 1.65% if you pay by credit card. There is no surcharge for debit cards.)

You can pay your business rates online.

By phone

You can make a credit or debit card payment through our Touchtone service by phoning 0845 3000 614 (option 7).

If you use the Touchtone service, you will not be sent a receipt. Instead you will be issued a reference number. We recommend that you keep note of this number along with the time and date you made the payment, the amount you paid and your council tax account number in case you need to contact us.

Remember to have your business rate account reference number ready when you phone.

BACS payment

If you wish to pay by BACS (Bankers Automated Clearing System) you must quote the following details:

National Westminster Bank PLC, H.O. Collection 57-10-70 Account Number 01000624 for the credit of Croydon Council quoting payment reference 24/(account reference).

CHAPS payment

If you wish to pay by CHAPS (Clearing House Automated Payments Services) you must quote the following details:

National Westminster Bank PLC, H.O. Collection 56-00-46 Account Number 01000624 for the credit of Croydon Council quoting payment reference 24/(account reference).

Internet/telephone banking

When paying by this method please quote the sort code 57-10-70, the council's bank account number 01000624 and 24/your account reference (as shown on your business rate bill).

At PayPoint outlets

You can pay your business rates by cash only at any outlet displaying the PayPoint logo. To make payment you will need your business rate payment slip, which will be printed with a barcode.

If you wish to use a PayPoint outlet and your payment slip does not have a barcode please contact us at the details below.

You can find your nearest PayPoint outlet via the PayPoint Outlet Locator.

Did you know?

That you can now check your business rates balance, payments and instalments due online, 24 hours a day 7 days a week.

Register for an online account.

Please note: our cash offices are now closed and we do not accept cash payments at any council buildings.

Contact Details

Business Rates Section
Department Finance
Telephone 020 8726 7000
Fax 020 8667 8440
Email croynndr@croydon.gov.uk
Address Business Rates Section
Croydon Council
Taberner House
Park Lane
Croydon
CR9 3JS

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