The Council Tax discretionary relief payment (section 13A) is a short-term, one-off benefit designed to ease the financial situation for people who are suffering severe hardship and have no way of paying their full council tax bill.
How to claim
The application must be submitted by the person liable for Council Tax at the property using the application form on this page.
The application should relate to the current Council Tax year, unless you have just received an account following late valuation for a previous year(s).
Applications may be submitted by post to:
Discretionary support team
London Borough of Croydon
Bernard Weatherill House
8 Mint Walk
Croydon, CR0 1EA.
or by email to: dhp2@croydon.gov.uk
Please ensure that any emails are titled 'Council Tax Section 13A(1)(c) Application'.
All applications must be supported by sufficient evidence for us to properly determine the claim.
Download and complete the Council Tax discretionary relief application (DOCX, 69KB).