London Borough of Croydon

Graffiti refers to any drawings, scribbles, messages or 'tags' that are painted, written or carved on walls and other surfaces. It can attract littering and vandalism, cause residents to lose pride in their area, and make a neighbourhood feel unsafe. Clearing graffiti requires specialist machinery and is expensive. It could also cost you dearly if you commit this offence.

Prosecutions and legal action

Graffiti is an environmental crime. The law allows our Enforcement Officers to give anyone seen doing graffiti an on-the-spot fine called a Fixed Penalty Notice (FPN) of  £80. If you are prosecuted in court for graffiti you could receive a maximum fine of up to £2,500, or even a prison term.

Reporting graffiti 

If you see someone writing or painting graffiti, do not approach them they could be dangerous. Instead, make a note of what you remember about the incident and report it to us.

You can report graffiti by

  • downloading our free 'My Croydon' reporting app from the Google play store for Android smartphones or Apple iTunes store for iPhones
  • or you can report it via My Account - Registering for My Account will allow you to see all of your reporting information, and dealings with the council in one place.

What happens next?

If the graffiti is on a private house or small business (such as a corner shop or small independent office), we will remove it for free.

If the graffiti is on a property that belongs to a larger business, we will charge for the removal work. We calculate the costs on a case-by-case basis. For a quote contact us using the details below.

If the property does not belong to the council, we will contact the owners and ask them to remove the graffiti or seek their permission to remove the graffiti ourselves.

How soon will we remove graffiti?

We aim to resolve reported issues within 14 working days. If the graffiti is offensive it will be removed within 24 hours. In some instances, it may take longer to remove; for example if it is on private land and access is required.

Contacts

Graffiti Removal Team

Telephone: 
020 8726 6200
SMS: 
"ENV" + details to 60660

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