Rubbish and recycling collections are taking place with a reduced workforce, but we are working hard to limit the impact on residents.

You can help us to continue to deliver this essential service by following these simple tips.

Self-isolating households

If your household is self-isolating, read our self-isolating household tips.

Don't have a big clear out

With all of us spending more time at home than usual, this may seem like the ideal time for a big clear out, but please remember:

  • household reuse and recycling centres (HRRCs) and local charity shops are closed, so don't leave your rubbish or recycling at these sites or on the street – this is fly-tipping and you could be fined up to £50,000
  • store things like old clothes, toys, books, furniture, DIY waste and other bulky items safely in your home until the coronavirus restrictions are lifted

Garden waste

If you subscribe to our garden waste collection service, you can help by trying to reduce the amount of garden waste you put out for collection and only putting your bins out if they are full.

Other things to consider until the collection service is back to normal:

Bin hygiene

  • wash your hands thoroughly before and after putting your bins out for collection
  • wipe the handles of your bins and boxes after you leave them at your usual collection point, as this will help to further protect our essential collections workers
  • tie your rubbish bags securely before putting them out for collection

Say thanks, but from a distance

There’s been a huge outpouring of appreciation for our collection crews in recent weeks, which is great to see but please remember to stay at least two metres away, to protect their health and yours. A smile and wave from your window is a great way to let them know they’re appreciated.

Considerate parking

With more of us staying at home during the day, the number of cars parked on residential streets has increased. Please help by parking your vehicles safely and don’t block access for our large collection vehicles. This is also important to ensure access is maintained for emergency services vehicles.

Waste less

It’s more important than ever to try and reduce the amount of waste you create. This will take pressure off your collection crews during the pandemic and help protect the environment.

Every bit you reduce will make a difference to maintaining a good service:

  • don’t buy more food than you need and remember to freeze what you can, if you can’t eat it before the use by date
  • use leftovers rather than throwing them away
  • for more useful tips, visit Love Food Hate Waste

Recycle more

Please continue to recycle as much of your household waste as you can. Find out what you can and can’t recycle from home.