Tell us if you or someone else needs help

Contact us by phone or through the online form to request support obtaining an online food delivery slot or medicine deliveries

Financial and business help

If you need help with money, including help to pay council tax, you may be able to find what you need on the financial support page.

If you need support for your business, see business rates relief and grant funding.

Call us

COVID-19 helpline
Telephone: 020 8604 7787,
Monday to Friday, 9am to 4pm.

Send us a message

Our phone lines are very busy. Please complete this form if you are having trouble getting through. You can also use this form on behalf of someone else, with their consent.