London Borough of Croydon

Appeal process - what to do if you are dissatisfied with the decision we have made

If you wish to appeal against a decision we have made you can view our Concessionary Travel Service Appeals Policy from the "downloads" section below.

This policy covers the process and arrangements that are needed to enable service users to appeal against rejections of either applications for Freedom Passes, Taxicards and Blue Badges or against previous appeals.


Travel services

020 8726 7100
Address Line:

Travel services

3rd Floor Zone E

Bernard Weatherill House

Mint Walk

Croydon CR0 1EA


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