London Borough of Croydon

We run two home improvement agencies called Croydon Home Improvement Agency (CHIA) and Croydon Staying Put.

The agencies give advice and help on:

  • who is eligible to apply for loans or grants to make improvements
  • completing application forms
  • finding trustworthy builders
  • overseeing the work carried out

A fee is based on a percentage of eligible works carried out, in most cases this forms part of the loan or grant.

Croydon Home Improvement Agency (CHIA)

For homeowners who are able bodied and do not require a home visit. Contact the Croydon Home Improvement Agency.

Croydon Staying Put

This is for homeowners who require a home visit.

A home visit is made to assess what repairs and/or adaptations are needed. The agency can then help to get the works carried out using trustworthy builders. Where possible the agency will apply for loans to help pay for the work.

If you can afford to repair your property, but do not know where to start, the Staying Put Agency can give you advice and practical assistance in getting the works done.


Croydon Home Improvement Agency

020 8407 1337
Address Line:

Bernard Weatherill House

8 Mint Walk



Croydon staying put team

020 8760 5505
020 8760 5580
Address Line:

Croydon Council

Bernard Weatherill House

8 Mint Walk

Croydon, CR0 1EA