Your feedback is very important to us, we want to know what worked well and what didn’t so that we can work on making these better and shape our services to provide the best possible service. Listening to our residents and working with our repairs contractor will ensure we continue to keep your homes safe and well maintained.
Below is a summary of our resident’s satisfaction of the service they received and how our repairs contractor performed against the targets they have been set.
Quarter 3 - October 2019 to December 2019 we carried out 7273 General repairs and 4814 Heating repairs
- Responsive repairs resident satisfaction - Quarter 2 July 2019 to September 2019
- Responsive repairs resident satisfaction - Quarter 1 April 2019 to June 2019
- Quarter 3 October 2018 to December 2018 -resident satisfaction, responsive repairs
- Responsive Repairs Residents Satisfaction July 2018 to September 2018
- Responsive repairs resident satisfaction April 2018 to June 2018
- responsive-repairs resident satisfaction April 17 to March 18