Repairs to council homes

The causes of damp and mould

Mould grows in damp conditions, and damp can be cause by a number of factors such as leaks or condensation.

Reporting damp or mould

We are committed to addressing reports of damp and mould within our properties. We understand the impact it can have on your health and wellbeing if it is not dealt with, so we are here to help you.
 
If you have damp and mould in your home, contact us and we’ll come and see what we can do to help.

To contact our new specialist team, email dampandmould@croydon.gov.uk or phone  020 3597 2085.

How we will help

It is important we fully understand the problem in your home so we know what changes or repairs are needed.

Normally, we will start by washing away the mould with specialist treatment. To solve the problem, we may fit different types of fans or make repairs to part of your property or block. 

Keeping an eye out for damp

When we visit anyone to talk about damp, we bring along a hygrometer. A hygrometer is  a small device you can place anywhere in your home to show the current moisture levels, temperature and if there’s a risk of mould forming. We’ll explain how to use the hygrometer in detail when we visit, as well as what to do if moisture levels are high.