London Borough of Croydon

Tenancy and caretaking services

Due to coronavirus all:

  • tenancy surgeries and tenancy-related home visits are cancelled with immediate effect until further notice
  • caretakers are working to their existing schedules and timetables, but only on a priority basis

For example, if you live in a block where you receive caretaking once a week, there may be occasions where this service becomes fortnightly, or less – but we will try to only do this in extreme circumstances.

If you have an urgent query

You can call us on: 020 8726 6000, extension: 88121 – we're open Monday to Friday: 9am to 4pm

You may not receive an immediate call back and we ask that you wait 48 hours before re-calling to help us prioritise requests. If we cannot take your call or the line is engaged, please leave a message.

Email us

Alternatively, you can email the relevant operation manager in your area.

North Croydon

Email: Terry.edwards@croydon.gov.uk
Email: Karen.reid@croydon.gov.uk

East Croydon

Email: Jo.Joannou@croydon.gov.uk
Email: Kingsley.eze@croydon.gov.uk

South and Central Croydon

Email: Adam.curtis@croydon.gov.uk
Email: Angela.bradford@croydon.gov.uk
Email: Stanley.enyinnaya@croydon.gov.uk