Council housing services & information
Your responsibilities and the council's responsibilities in respect of your tenancy
Ways in which council tenants can pay their rent and contact information for those needing help to make their payments.
Our responsibilities, your responsibilities, how to report a repair, repairs that are rechargeable and dealing with repairs in communal areas.
This year the council has a small budget to spend on minor estate improvements across the borough.
Council housing caretaking service and neighbourhood warden service
We give practical help and advice on ways to prevent accidents in the home.
Find out how to transfer. There are also grants available for those moving to a smaller home.
Advice on how to deal with nuisance behaviour such as noise, harassment and anti-social behaviour.
Situations for which you can apply to have your tenancy agreement changed.
We have set up a home contents insurance scheme, exclusively for our tenants, making it simple and affordable for you to insure your valuable possessions.
Stop housing cheats. How to recognise and report illegally occupied homes.
Looking for somewhere to park your car or motorbike? We have a selection of garages available for rent throughout the borough.
Estate inspections take place three times a year on our Council estates. A small group of residents inspects the area with officers from the tenancy, neighbourhood services and repairs teams.
Find out if you can apply for a parking permit for the council estate where you live