- Service updates
- If you received a letter from the NHS
- COVID-19 Coronavirus
- Getting help with your council tax
- Keeping our community safe
- Support for hardship or difficulties
- Business support and advice
- Volunteering and community groups
- Rubbish and recycling collection services
- School closures and places
- Health and wellbeing advice
Keeping our community safe
Unfortunately, during these times we can see an increase in crime and scams that target the elderly and vulnerable. We will provide our support and services to keep our community safe during this time.
Unfortunately people may take advantage of the elderly and vulnerable during these difficult times.
Some may try to profit from peoples’ concerns about coronavirus – from trying to sell testing kits, cures, or anti-virus cleansing services, to offering to do shopping and then not returning. There is likely to be an increase in phishing emails about the virus too.
More information is available at National Trading Standard – beware of COVID-19 scams.
What to look out for
If something doesn’t feel right, it probably is not.
There are many people genuinely trying to help neighbours and the community, but if you are contacted by someone you don’t know, online or in person, it’s important to exercise the same caution you usually would.
People knocking on doors for charities should carry ID and if you feel uncomfortable, don’t let them in and contact someone you trust.
Who you can contact if you're concerned
There are genuine charities offering help locally. If you need to access this, are concerned about getting scammed at this time, or know someone who could be at risk, Croydon Voluntary Action and Age UK Croydon have further support:
020 8253 7076 or 07540 720102
Monday to Friday: 10am to 4pm
020 8686 0066
This can be a particularly challenging time for those who are unsafe at home. Our services supporting domestic abuse victims are open as normal for booked appointments and/or telephone appointments.
If it's an emergency call 999.
Who you can contact
The Family Justice Centre (FJC) remains open for drop-ins.
020 8688 0100
Monday to Friday: 9am to 5pm
National DV helpline
Open 24 hours
0800 2000 247
For any victims who need to speak to someone without being heard, the Women’s Aid’s online chat service is open Monday to Friday, 10am to 12pm.