London Borough of Croydon

Coronavirus (COVID-19): Please see Coronavirus service updates for the latest information about affected council services

Business support and advice

We know that many businesses are concerned about the impact of the coronavirus. The following information is to support our business communities through these challenging times.

If you are a Croydon based business and have an issue relating to coronavirus, you should complete our business enquiry form – if your question is not answered on this page.

Businesses and premises to close

On 25 March the government issued updated guidance on the closure of businesses and venues to help reduce the spread of the virus. 

Read the government advice on business and premises closures

COVID-19 (Coronavirus) business rates support for businesses 

Updates to business rates and relief schemes in response to coronavirus.

Find out more about the changes to business rates

Coronavirus Job Retention Scheme (furloughed workers)

If your business cannot afford to cover staff costs due to coronavirus, you may be able to access support to continue paying wages to avoid redundancies.

To access the Coronavirus Job Retention Scheme, you (the employer) will need to discuss this with employees and agree to them becoming classified as a furloughed worker. This means they would stay on your payroll rather than being laid off.

To qualify for this scheme, the employees should not undertake any work for you while they are furloughed. This will allow you to claim a grant of up to 80% of the employees wage and all employment costs, up to a cap of £2,500 per month.

Advice for the self-employed

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19. 

HMRC will contact you directly if you’re eligible to apply. You can also check the eligible criteria on the Business Support website.

The Federation of Small Businesses (FSB) also has up-to-date information on details of the government support package. Register for free webinars, guidance for employers and details on how to create a business continuity plan.

Impact on food businesses

Unfortunately due to the current situation, the food team will not be undertaking re-score visits. The team will only be conducting critical and essential visits where there is the greatest risk to public health. 

Please feel free to contact the food safety team on 020 8726 6000 – if you have specific food hygiene and safety questions that you require some advice on. 

If you have specific questions in relation to your own business, please email us at 

For more information, visit our page on coronavirus (COVID-19) advice for food businesses.

Accessing government financial support

A full range of business support measures have been made available to UK businesses and employees. Find out how to access the support, who is eligible, when the schemes open and how to apply, by heading over to Business Support.

The Croydon Enterprise Loan Fund (CELF)

Croydon-based businesses may be eligible for business support from the CELF. Contact the team for a telephone or video appointment.

Coronavirus Business Interruption Loan Scheme 

For small and medium-sized businesses, the new Coronavirus Business Interruption Loan Scheme is now available for applicants.

Covid Corporate Financing Facility

The Bank of England has also opened its new lending facility for larger firms, called the Covid Corporate Financing Facility. The scheme is a cost-effective way to raise working capital for companies experiencing severe disruption to cashflows.

Coast to Capital – providing access to specialist funding

Coast to Capital advisers are on hand to provide information and support and to signpost businesses to specialist financial advice.

Additional financial support

Mayor of London emergency support fund

The Mayor of London has pledged £1 million to a new emergency support fund to help London’s community and voluntary organisations affected by the impact of the coronavirus. Full details to be published next week at London Funders.

Helpful resources and services for business support

Croydon Works

Croydon’s job and training hub, which offers a free recruitment service for Croydon residents and employers, is working closely supporting local businesses facing increased demand, and Croydon residents where jobs are being lost, to get them back into work.

The London Growth Hub – resources to help your business

The Croydon-based London Growth Hub has launched a portal to support businesses and employers in London with links to financial support and a checklist to prepare your business for the impact from coronavirus.

Live streaming and courses

Tutti has produced a list of free resources, including:

  • support for live streaming
  • teaching online
  • free virtual courses

Business support for freelancers in the creative industry

The Creative Industries Federation is offering free 6 month membership to support all creative freelancers and micro-businesses (those with 10 employees or less) during these challenging times.

Minimising the impact on local communities

The British Chambers of Commerce have advice on how the Chambers and members can minimise the impact on local communities, along with details for how you can contact your local Chamber.